Privacy Policy

At OnPointMall.Africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

When you use OnPointMall.Africa, we may collect the following information:

Personal Information: Name, email address, phone number, shipping and billing address.
Payment Details: Payment method and transaction history (we do not store credit card details).
Account Information: Username, password, and order history.
Device & Usage Data: IP address, browser type, and activity on our website.
Cookies & Tracking Technologies: To improve your browsing experience and personalize content.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Improve customer experience and personalize recommendations
Communicate with you about promotions, offers, and updates
Ensure secure transactions and prevent fraud
Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Payment processors to complete transactions securely
Logistics partners for order delivery
Customer support providers to assist you efficiently
Legal authorities if required by law

4. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of marketing emails at any time
Disable cookies in your browser settings

5. Data Security

We implement industry-standard security measures to protect your data. However, no online platform is 100% secure, so we encourage you to use strong passwords and protect your login credentials.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website means you accept the updated policy.